Despite all of the above and with the best will in the world, treatments very occasionally do not last as long as they should do or require updating for other reasons. Therefore we GUARANTEE our work. We believe this is appropriate and make this promise as part of our Value Certified Five Star Service commitment to professional excellence. 

The guarantee covers our time and the cost of any necessary materials. It does not cover the cost of travel, accommodation nor any consequential losses that may be incurred. The Guarantee periods for dental work as follow:

DISCLAIMER AND WHAT IS NOT COVERED BY LIMITED DENTAL WARRANTY:

• If our instructions are not followed properly
• If oral hygiene is neglected
• If you fail to present for an annual control examination
• Temporary Restorations
• If you have gum or periodontal disease for which we have not provided the gum treatment.
• If an illness is present, which has an unfavorable effects on the mouth (e.g. diabetes, epilepsy, osteoporosis, after-condition excessive X-rays or chemotherapy) 
• Injury caused by accidents, sports or any third party
• If the denture is not used properly
• Unforeseen root canal treatment
• The gum tissue or teeth bone is naturally declining
• Refund is not part of what we guarantee. To invoke the guarantee you must contact our clinics immediately and before taking any other action. We do not reimburse overseas dental expenses made by other dentists back home post treatment nor do we reimburse travel and accommodation expenses traveling back for our warranty claims.
• We do not take responsibility for prior or continual dental works done by your dentists back home. The local warranty also does not cover damage of dental works caused by or related to other dentists work done post treatment.
  
  

Value Certified 5 Star Service
At Bangkok Smile Dental Clinic, we take quality seriously. That is why we have accepted and adhere to the Value Certified Five Star Standards for Professional Excellence.

     ETHICAL
We believe that every patient deserves to be treated honestly, fairly and with the utmost in personal integrity. We therefore practice to the highest ethical standard within our profession.
     BENEVOLENT
It is not enough to just be honest. We feel that an additional dimension of caring is required. By accepting the 5 Star Standards, we agree that deep personal caring is part of what we promise to provide.
     ON TIME
One of the first requirements of personal respect is to be on time. Our office supports this standard and schedules patients in such a way that we are ready for them when they arrive.
     TRUSTWORTHY
We deliver on our promises and guarantee our patient's satisfaction unconditionally. If anything we do is not to your liking, we will either make it right, or refund your money promptly.
     TECHNICALLY EXCELLENT
At Bangkok Smile Dental Clinic, we hold ourselves to the highest standard of technical excellence in our profession. We use nothing but the finest materials available, and never cut corners on quality or service.